For bakeries, salons, restaurants & local shops
More 5★ on Google.
Complaints come to you first.
One QR code on your counter. Customers rate their visit in 10 seconds. Happy ones are guided to your Google page, and unhappy ones tell you privately, so you can make it right before it becomes a public 1-star review.
- ✓ No app to install
- ✓ Works with any phone camera
- ✓ Set up the same day
Boulangerie Lumière
Bakery · Paris
How was your visit today?
Excellent!
No account needed
5★ → Google
Happy customer redirected
2★ → only you
“Waited 15 minutes…”
How it works
Three steps. Ten seconds for your customer.
They scan
After paying, your customer scans the card on the counter with their normal camera. No app, no account.
They tap a star
A clean page with your logo asks one question: “How was your visit?”
We route it
Happy (4–5★) customers are guided to your Google review page. Unhappy ones write to you privately.
4–5 stars
“Thank you! Would you share it on Google?” They’re taken straight to your review form, the moment they’re happiest.
1–3 stars
“We’re sorry. What went wrong?” Their message goes to your dashboard with a one-tap WhatsApp reply. They can still post publicly if they want: that keeps you within Google’s rules.
Everything included
Built for busy shop owners, not marketers.
QR code & counter card
A printable card in your colours, plus high-resolution files for stickers or a print shop.
Private complaint inbox
Every unhappy customer in one place, with WhatsApp, call or email reply in one tap.
Clear insights
Your rating trend, the problems customers mention most, and how many people reached Google.
One code, forever
Change your settings any time. The printed QR code never changes and never needs reprinting.
Not on Google yet?
Start today: happy customers leave testimonials until your Google profile is ready. Then it just switches over.
Policy-friendly
Unhappy customers can always post publicly. We help you hear them first, never hide reviews.
English & French
Your customers choose their language with one tap. Your dashboard too.
Your dashboard
Know what your customers really think.
See every rating, which problems keep coming back, and who’s waiting for a reply. Works on your phone, nothing to install.
Explore the demo dashboard →Average rating
4.4★
+0.3 vs last month
Sent to Google
58
+12%
Complaints caught
9
2 to reply
Last 30 days
Your next 5★ review is one scan away.
See exactly what your customers will see, then let’s set it up for your shop.